Privacy Policy / Datenschutzerklärung

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the Controller" within this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This could, for example, be data you enter into a contact form. Other data is collected automatically by our IT systems or after you have given your consent when you visit the website. This primarily concerns technical data (e.g., internet browser, operating system, or time of the page request). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior, provided you have given your consent to this.

What rights do you have regarding your data?

You have the right at any time to obtain information, free of charge, about the origin, recipient, and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or any other questions on the subject of data protection.

Analytics Tools and Third-Party Tools

No analytics tools or tracking services from third parties are currently used on this website. Should this change, you will be informed accordingly in this section.

2. Hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter "Strato"). When you visit our website, Strato collects various log files including your IP addresses.

For further information, please refer to the privacy policy of Strato: https://www.strato.de/datenschutz/

The use of Strato is based on Art. 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data protection law that guarantees that Strato processes the personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Storage duration of server logs: Server log files are stored at Strato for a maximum of 7 days and are subsequently deleted automatically.

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., communication by email) can have security vulnerabilities. A complete protection of the data against access by third parties is not possible.

Information on the Controller

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Data Protection Officer

Due to the size of the company (fewer than 20 employees), no data protection officer needs to be appointed in accordance with § 38 BDSG. If you have any questions regarding data protection, please contact: info@xr-labs.de

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion takes place after these reasons cease to apply.

Specific storage periods:

• Server log files: 7 days
• Contact form inquiries: Until your inquiry has been completely processed, followed by deletion (unless commercial retention obligations apply)
• Email correspondence: Until your inquiry has been processed plus 30 days, followed by deletion (unless retention obligations apply)
• Newsletter data: Until you unsubscribe from the newsletter

General Information on the Legal Basis for Data Processing

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR... [Text continues exactly as provided]. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation based on Art. 6(1)(c) GDPR. Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6(1)(f) GDPR.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, the transfer of personal data to these external parties is also necessary.

Currently used processors: Strato AG (Hosting, server log files, email provider) - Germany, DPA concluded.

We only pass on personal data to external parties if this is necessary in the context of the fulfillment of a contract, if we are legally obliged to do so...

Revocation of your Consent

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority...
Competent supervisory authority for XR-Labs.de UG:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2-4, 40213 Düsseldorf
Phone: 0211/38424-0
Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de

Right to Data Portability, Information, Correction, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of the data processing and, if necessary, a right to correct or delete this data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right exists if you dispute the accuracy, if processing is unlawful, if we no longer need the data but you do for legal claims, or if you filed an objection.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol.

Objection to Promotional Emails

We hereby object to the use of contact data published in the context of the mandatory legal notice to send promotional and informational materials not expressly requested.

4. Data Collection on this Website

Cookies

Our web pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session or permanently.

Currently used cookies on this website:

• Technically necessary session cookies (if the contact form is used)
• No tracking or marketing cookies

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files. These include IP address, date and time, specific page/URL, HTTP status, browser type/version, etc. Storage duration: 7 days, after which automatic deletion.

Contact Form & Inquiries

If you send us inquiries via the contact form, email, or telephone, your details will be stored by us for the purpose of processing the inquiry. Storage duration: Until your inquiry has been completely processed plus 30 days (unless commercial retention obligations apply).

5. Newsletter

If you would like to receive the newsletter offered on the website, we require an email address. Double Opt-In Procedure: Registration for the newsletter takes place using a so-called double opt-in procedure. You can revoke your consent at any time via the "unsubscribe" link.

6. Plugins and Tools

OpenStreetMap

We use the OpenStreetMap (OSM) map service. We host OpenStreetMap ourselves on the server of Strato AG. There is no direct connection to external OpenStreetMap servers. The map tiles are loaded from our own server (Strato). No data transmission to OpenStreetMap Foundation.

7. Processing of Data for B2B Services

In the context of our SaaS products and pilot programs, company data and technical usage data may be processed. Storage duration: For the duration of the contractual relationship plus statutory retention periods (generally 10 years pursuant to § 257 HGB).

When providing software development services (outsourcing) and staff provisioning (outstaffing), we process contact details of commissioning companies, project-related communication, and contract data.

8. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements. The new privacy policy will then apply to your next visit.